Applies to Venus Air, Moon, Venus Pro, Bello and Tara LED cosmetic mirrors.
Check the below solutions to fix the auto power-off issue.
Issue 1: Using the makeup mirror during charging.
Solution: The current voltage is unstable during charging. Please do not use the LED mirrors when they are charging.
Issue 2: The output of the power adapter is insufficient.
Solution: Use a standard and stable power supply adapter.
Issue 3: The brightness of the mirror is at a low level.
Solution: Long press the touch sensor to adjust the brightness. Remove your finger when brightness is suitable.
Issue 4: The battery runs out of power.
Solution: ① Replace the batteries for non-rechargeable makeup mirrors, or connect the lighted mirror to a stable power adapter. ② Charge the rechargeable LED mirrors in time.