Applies to Venus Air, Moon, Venus Pro, Bello and Tara.
Check the below issues and solutions to fix the USB charging not working well.
Issue 1: The charging cable is not compatible with the charging port of the mirror.
Solution: Use the original USB power cable in the package.
Issue 2: The USB cable is plugged in the wrong direction.
Solution: The two interfaces of the power cable and charging port are different. Please check them before you use the USB cable. Never insert the cable hardly if it is unable to be inserted. Otherwise, the charging port would be damaged easily.