Applies to STM steamer (model ID: XTY001); STM 2 steamer (model ID: XTY002)
Please check the below solutions to fix the steamer not heating issue.
Please check if the power indicator is on or off.
Solution 1. If the power indicator is off, please check if the power plug is plugged into the socket accurately.
Solution 2. If the power indicator is on, the safety fuse might be blew. Contact the professional personnel to change the safety fuse.