Applies to Venus Air, Moon, Venus Pro, Bello and Tara LED cosmetic mirrors.
Check the below solutions to fix the auto power-off issue.
Issue 1: The power adapter is defective.
Solution: Get a new power adapter for your vanity mirror.
Issue 2: The batteries run out of power.
Solution: ① Replace the batteries for non-rechargeable makeup mirrors, or connect the lighted mirror to a stable power adapter. ② Charge the rechargeable LED mirrors in time.
Issue 3: Your fingers are wet when you touch the screen and the touch sensor.
Solution: Clean your fingers and keep them dry before you use the makeup mirror.
Issue 4: The operation way would be improper.
Solution: Touch the screen and touch button closely with your finger pulp. Slightly tap one time for turning on/off, long press for dimming. Don't use the finger nail scratch or hard whack to operate the mirrors.