Applies to Venus Air, Moon, Venus Pro, Bello and Tara makeup mirror.
Check the solutions below to fix the issue of the touch sensor not working.
Issue 1: Your fingers are wet when you touch the screen and buttons.
Solution: Clean your fingers and keep them dry before you use the makeup mirror.
Issue 2: Forget to turn on the power switch.
Solution: Turn on the power switch before you use the vanity mirror.